Effective date: the date this policy is published on maisolle.com. This is tied to the landing page going live, not the product launch: waitlist signups and coming-soon-page analytics are already covered by this policy from the moment the site collects them, regardless of when the product itself launches.
Maisolle is operated by FreeSide Technologies Private Limited ("FreeSide," "we," "us," or "our"), incorporated in India with its registered office in Tamil Nadu. This policy explains what data we collect, how we use it, and the choices you have, particularly around the creative work you share with us, which we treat with the same care we'd want for our own.
1. Information We Collect
- Account information: name, email address, and authentication details when you sign up.
- Your Content: scripts, drafts, loglines, synopses, and any other material you create or upload in Maisolle.
- Usage data: how you interact with the product, for improving reliability and features.
- Payment information: handled entirely by our third-party payment processor; we do not store your card or bank details.
- Waitlist signups: if you join our waitlist, we collect the email address you submit, via a form processed by Resend (our email delivery provider), so we can notify you at launch.
2. How We Use Third-Party AI Services
Maisolle relies on third-party AI providers to power its core features. We use:
- Anthropic (Claude API) and Google (Gemini API), on paid/commercial API terms, for script analysis and feedback. Under our agreements with both providers, content sent via these commercial APIs is not used to train their underlying models.
- Voyage AI, for generating embeddings that power comparable-title search ("Know your turf"). This involves sending a logline or synopsis you provide (which may be derived from Your Content) to Voyage's API to find similar titles in our catalog. Voyage does not train its models on this data: content sent to Voyage is processed solely to power comparable-title search and is then deleted, not retained.
These providers act as our data processors for the limited purpose of delivering Maisolle's features. We do not permit them to use Your Content for any other purpose.
3. International Users and Your Rights
Maisolle is available globally, including to users in the European Economic Area and UK. Depending on your location, you may have rights under GDPR, UK GDPR, or similar laws, including the right to access, correct, delete, or export your data, and to object to certain processing. To exercise these rights, contact us at grievance@maisolle.com.
We process your data on the basis of performing our contract with you (providing the service), and our legitimate interest in improving Maisolle. Where required, we'll seek your consent separately.
4. Data Storage and Security
We store Your Content and account data on secure cloud infrastructure with encryption in transit and at rest. We retain your data for as long as your account is active, and for a limited period after account closure as described below, unless a longer period is required by law.
5. Who We Share Data With
We share data only with the sub-processors necessary to run Maisolle: Anthropic, Google, and Voyage AI (as described above), Resend (for email delivery and processing waitlist signups), Cloudflare (for cookie-free website analytics), and our payment processor for payment processing. We do not sell Your Content or personal data to third parties, and we do not use it for advertising.
6. Data Retention and Deletion
When you delete a script or close your account, we remove Your Content from active systems within 30 days, except where retention is required for legal, tax, or fraud-prevention purposes.
7. Children's Privacy
Maisolle is not directed at children under 18. We do not knowingly collect data from anyone under this age.
8. Cookies and Analytics
We currently use Cloudflare Web Analytics, a privacy-friendly, cookie-free analytics tool, on our coming-soon page. It reports aggregate traffic only and does not track individual visitors.
9. Changes to This Policy
We may update this policy from time to time. Material changes will be communicated via email or in-app notice before they take effect.
10. Grievance Officer
In accordance with Indian law, our designated Grievance Officer is Ramachandran Gurubalaji, reachable at: grievance@maisolle.com. We acknowledge complaints within 24 hours and resolve them within 7 working days.
11. Contact
Questions about this policy: support@maisolle.com.